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CARPET
CLEANING
Industry-Leading
5 Step Cleaning Process
Novasteam has revolutionized the industry with state of the art technology, cutting edge chemistry, and an industry leading 5 step cleaning process called NovaTek.
With over 30 years of experience, we can deliver the BEST results possible for your carpet.
Step 1. Pre-Inspection. We thoroughly inspect the carpets surface with UV-A-B Black Lights, PH Meters, and Hydrometers to show you exactly what’s going on with the surface of your carpet! Often revealing bacteria, urine, spills, moisture and much more!
Step 2. Pre-Vacuum. We run a high powered vacuum over the carpet prior to cleaning so we can pull up as much dry particulates and debris before we start step 3.
Step 3. Pre-Treatment. Novasteam only uses the BEST chemistry this industry has to offer. We have specialized formulations for each scenario so we can tailor each cleaning for your specific situation. Our pre-treatment is 99% Green/Eco-Friendly, Environmentally Safe, VOC Compliant, Non-Resoiling, No Sticky Residue, 100% Free Rinsing, and Non-Corrosive. The safe choice for your family, pets, and home!
Step 4. Steam Extraction. Our high powered truck mounted systems produce intense suction and over 220° water during the extraction process. This process removes the pretreatment and makes your carpet look good as new!
Step 5. Groom and Dry. We place fans in each room as we finish to help the drying process, then we groom the carpet with a carpet rake to finish the job to perfection!
OUR 5-STEP
CLEANING PROCESS
FREQUENTLY ASKED QUESTIONS
Pricing depends on the number of spaces to be cleaned and the services to be provided, which sometimes cannot be fully determined until we come and assess your situation in-person. If you have any questions, we invite you to price out our services through our online booking system or contacting us to get an idea of how much you’ll be looking to spend. We strive to be reasonably priced and a great value for money compared to our competition. We look forward to hearing from you.
Our goal is to eliminate any stain we come across, and in many cases this is accomplished. However, some stains cannot be removed no matter what is done in terms of cleaning. If our technicians suspect that this is the situation for your carpet, they will make sure you know about it as we do our work, so that there are no surprises. Even if a stain appears to be removed immediately after cleaning, sometimes it can travel back up to the surface through the fibers of the carpet. With the quick drying that is part of our complete NovaTek cleaning process, such reoccurrence of stains is minimized. Still, we don’t offer a spot removal guarantee because we can’t guarantee anything – and you should be careful of any carpet cleaner that does. That said, we do offer a complete reservice of an area that you’re dissatisfied with if you receive the recommended treatment and give us a call within 5 days of your original service.
You are responsible for moving any furniture out of the room prior to cleaning, as well as moving it back again. This allows us to come in and do our work as quickly and thoroughly as possible.
We do ask that our clients thoroughly vacuum all areas using their home vacuum to ensure as much dry particulate is removed prior to our arrival. This allows our technicians to more quickly determine and apply the proper treatment for your carpet or rugs.
Normally, it can take 3-6 hours for complete drying. This is dependent upon factors such as humidity, temperature, and air flow. Our full NovaTek cleaning service features rapid-dry, which can dry your carpet in less than an hour and minimizes the wicking-up of deeply buried stains.
You should wait at least a full day before putting furniture back on carpet. The reason for the longer delay with furniture is to avoid the furniture soaking up water from the carpet and discoloring or otherwise damaging it. We recommend you only walk on freshly cleaned carpet with clean shoes/slippers until it is fully dry.
Steam cleaning uses hot water, in addition to special pre-treating agents, to remove dirt and grime, while shampooing uses special cleaning agents with room-temperature water and agitation to do the same. The NovaTek cleaning method involves all three: agitation, custom-formulated cleaning agents, and steam cleaning to achieve the best possible results.
We recommend a yearly cleaning to keep your carpet and rugs in top condition. Consider making it a part of your spring cleaning plan.
We recommend a yearly cleaning to keep your carpet and rugs in top condition. Consider making it a part of your spring cleaning plan.